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DataFlow Care

Continuous support for more stable operations.

DataFlow Care combines support, maintenance and ongoing guidance in a recurring service tailored to the organisation’s size and priorities.

Care Essential

Suited to

Small teams that need organised support.

Main coverage

  • Remote support during standard hours
  • User assistance
  • Essential preventive maintenance
  • Recommendations
  • Basic periodic reviews

Proposal tailored to your organisation. No public pricing.

Request a DataFlow Care proposal

Care Business

Suited to

Companies that depend on their infrastructure every day.

Main coverage

  • Remote support
  • Planned on-site assistance
  • Networks and Microsoft 365
  • Backups and security
  • Priority handling and reports

Proposal tailored to your organisation. No public pricing.

Request a DataFlow Care proposal

Care Enterprise

Includes 24/7

Suited to

Operations that require priority and continuity.

Main coverage

  • Everything in Business
  • 24/7 remote support for critical incidents
  • SLAs
  • Proactive guidance and continuity planning
  • Maximum priority

24/7 remote assistance is available on eligible plans. Response and resolution times vary according to the plan, priority and nature of the incident.

Proposal tailored to your organisation. No public pricing.

Request a DataFlow Care proposal

Scope, coverage, response times and conditions are tailored to each organisation. 24/7 support may be purchased as an option on other plans.

Not sure which plan fits?

A technical assessment helps define the right scope before any commitment.

Request a technical assessment